Last updated August 2026
This Privacy Policy applies to juanjorgefloors.com, owned and operated by Juan Jorge Floors, Inc., a flooring contractor serving Franklin, VA & Hampton Roads. By using this Site, you agree to the terms of this Privacy Policy. We may update this policy from time to time and encourage you to review this page when revisiting.
When you request an estimate, schedule service, or otherwise contact us, we may collect your name, address, phone number, and email address. We collect this information only when you choose to provide it — for example by calling us, emailing us, or messaging us through social media.
We use it to respond to your request, schedule and perform service, provide estimates and invoices, and follow up about work we have done for you.
We use the information you provide to operate our business and serve you — to schedule, perform, and follow up on service, repairs, and installations; prepare estimates, invoices, and warranty documentation; respond to your questions; and send occasional service reminders where you have asked us to.
We do not sell or rent your personal information. We may share it only with trusted service providers who help us run our business (such as scheduling, payment, or communication tools) solely to provide those services, or when required to comply with applicable law.
If you provide your mobile number and consent to text messages, we may send appointment confirmations, service reminders, and follow-ups. Text STOP at any time to cancel, or HELP for assistance. Message and data rates may apply. Mobile information and text-messaging consent will not be shared with third parties for marketing purposes.
This Site uses minimal cookies to remember your preferences (such as accessibility settings and your cookie choice). We may use aggregate analytics tools to understand general traffic patterns and improve the Site; these do not identify you personally. You can disable cookies in your browser settings, though some parts of the Site may not function properly as a result.
We use industry-standard safeguards to protect your personal information. Any payment information is processed by our payment provider and is not stored by Juan Jorge Floors, Inc.. While we work to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
This Site is intended for adults and does not knowingly collect information from anyone under 13 years of age. If you believe a child has provided us with personal information, please contact us and we will remove it.
Our Site may link to external sites, such as our social media pages or equipment manufacturers. Those sites have their own privacy policies and practices that may differ from ours. We encourage you to review their policies before providing any personal information.
We may update this Privacy Policy from time to time, and any changes will be posted on this page. By using this Site, you consent to our collection and use of information as described here.
If you have any questions or would like to opt out of future contact, email us at juanrjorge1979@gmail.com.